How to Transfer
Note: Creo Commerce has a one time $99 license fee, and can be installed on any of the hosting packages we offer. Installation within 24 hours of purchase. You can add Creo Commerce during your hosting signup, or any time afterwards.
The Transfer Process
The process of transferring a website from one ecommerce system to another or one website host to another depends on what type of website you are transferring from. You’ll find information below to cover a few of the types of websites you may be transferring from. If you have specific questions about whether your template can be transferred or other questions, you can ask by opening a ticket at the support desk.
An Informational HTML Website
If you currently have an informational website powered by plain HTML pages, chances are good we can take your design and transfer it into the Creo Commerce system for you at a one-time cost of $50. This includes just the template, and then you’d want to copy over your page information, categories, products, etc.
An Open Source E-Commerce System (Zen Cart, osCommerce, etc)
Moving a website from an open source software system to Creo Commerce involves the following steps:
- Recreate your design for the new system
- Setup your profile, shipping, taxes, payments, etc in the new system
- Stock your items in the new system
It’s also important to save all of your customer and order information as that will not transfer to Creo Commerce.
A Licensed Software System (WAHMShoppes, Yahoo! Stores, etc)
Moving a website from one licensed software system to Creo Commerce involves the following steps:
- Recreate your design for the new system
- Setup your profile, shipping, taxes, payments, etc in the new system
- Stock your items in the new system
It’s also important to save all of your customer and order information as that will not transfer to Creo Commerce.
Another Option Cart Site Builder Powered Site
The base system powering Creo Commerce is Option Cart Site Builder which we’ve made extensive modifications to both the admin layout and functions including an upgraded HTML editor and other modules available such as our instant-inventory option.
Many other online ecommerce shops are also powered by the same base system. If your site is, and you’re considering whether to transfer your website to us, here are some things to know:
- You will need a new license unlock code (the $99 setup fee covers this)
- Your template and products may be transferable by us, depending on your setup, at no extra fee if you provide us with access to your cPanel and administrative area
- If you have made custom modifications to your php files I cannot transfer those changes.
- Your administration area will be updated to our Creo Commerce admin and be significantly different from what you probably have now, so check out the demos to see what it’s like.
Step by Step
To safely move your website to a new host, there are several important steps involved and things to be aware of. This will provide a quick overview of the process. If you have any specific questions or concerns, please be sure to contact support.
Terms to Know:
- Domain Name: Your www.yoursite.com address
- Domain Registrar: The company who you purchased your domain name from
- Website Host: The company who your current website is hosted by
Important Things to Know About Your Current Site:
- List of all email addresses
- If you’re using webmail or downloading mail to your computer
- If you are running any important scripts such as forums or newsletters
To transfer a website from one server from another, here are the steps to take:
- Create an account with Creo Communico and add Creo Commerce, then let us know you’re moving from another host
- Using the temporary address you receive, set up your store and stock your products (the quick start guide is helpful in this step)
- Test your setup based on the “Before You Open Your Shop” checklist
- Create any email addresses you use in your new control panel
- Setup any other scripts you’re currently running on your account at the new host or secure alternatives as needed
- Be sure to save all email from your old web hosting account if you are using webmail, and download and save a backup of all your website files, customer lists, orders, etc.
- Change the nameservers at the domain name registrar to the new ones provided by Creo Communico LLC when you received your welcome email
- Wait 48-72 hours, verify that traffic for your website is going to the new website and that your email addresses are working properly, then cancel the old hosting account
