Introducing… Phone Support!
April 26, 2010 by Michelle
Filed under Helpful Articles & Resources, What's New
Comments Off
It’s been in the works for a while, and now we’ve got BIG news… You can now reach support at 1-425-880-CREO (2736)
They’ll be available 24/7 and can help with any level 1 issues. For example, they can help reset your password, assist you in accessing your mail or cpanel, troubleshoot basic email errors, help you connect to FTP to upload files to your webspace, etc.
For any issues they can’t help with (such as script specific errors or questions about Creo Commerce), they’ll escalate a ticket to the higher level support through the helpdesk for you.
