Knowledgebase

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Articles

Do you allow SSH access?
You must request SSH access, it is not enabled by default. We consider granting...
Views: 4580

Do you offer shared SSL?
Shared SSL is a system we employ where by all users on a server will have access to a secure...
Views: 1950

Do you offer Windows based hosting?
No. Due to the extra stability, flexibility and reliability of Linux we only offer Linux hosting.
Views: 1896

Do your plans include Fantastico?
Yes. For more information on the scripts which are available through fantastico visit our plans...
Views: 1882

How do I manage email accounts for my domain?
Each domain you add to your account will have its own control panel – CPanel. With CPanel...
Views: 606

How long does it take to have a support question answered?
All tickets receive an instant message that they were received, and a message from a real person...
Views: 580

Is your server compatible with FrontPage or Dreamweaver?
Yes. You can use FrontPage 98, 2000 and 2002 with the latest FrontPage Server Extensions, or...
Views: 592

Once I order, how long before my account is set up?
All new accounts are setup within 24 hours, usually quicker. If it's been more than 24 hours...
Views: 1978

Which plan should I sign up for?
If you aren't sure which plan to sign up for, we suggest checking your current website statistics...
Views: 628

Will I have a web based control panel for my domain?
Yes. Your account gets its own cPanel brand control panel. From there you can control your...
Views: 589

Will you move my website for me?
Yes we will, if you are currently on a CPanel host. We will need the cpanel username and the...
Views: 599