04/26/2010 21:10
Phone Support Now Available
It's been in the works for a while, and now we've got BIG news... You can now reach support at 1-425-880-CREO (2736) They'll be available 24/7.
Do keep in mind that this isn't me (Michelle) directly but a support team who can help with any level 1 issues. For example, they can help reset your password, assist you in accessing your mail or cpanel, troubleshoot basic email errors, help you connect to FTP to upload files to your webspace, etc.
For any issues they can't help with (such as script specific errors or questions about Creo Commerce), they'll escalate a ticket to the higher level support through the helpdesk for you.
I'm very excited to be able to offer this new, super quick way for customers to get support and hope it's helpful for you.
Connecting with Creo Communico
If you like being the first to know the news, and getting free technical and business building tips, I encourage you to stop by our Facebook Fan Page at http://facebook.com/CreoCommunico to connect with us.
Resource Center for Free Downloads
Have you stopped by the resource center lately? New downloads are added almost every month to help you build your business. http://creocommunico.com/clients/downloads/4/Business-Building-Resources
Need a Website Designer or Virtual Assistant?
Host Creo doesn’t offer website design or programming services any more (we’re busy keeping the servers humming smoothly and providing support for our clients) but we are happy to provide the following list of designers who regularly do excellent work for our clients. http://creocommunico.com/design
If you know a designer or VA who should be listed, please send them to http://creocommunico.com/affiliates/designers-vas
Thanks again for your business. We're honored that you've chosen Creo Communico LLC for your website hosting and domain registrations!
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